ATM Customer Login

The customer login page will be displayed. At this point, the ATM machine will be registered as “ONLINE” in the ATM Network Management Dashboard. See section ATM Status Indicator. Enter the customer’s NRIC number and PIN created using the Branch Teller application. Note: The NRIC number can be entered by scanning the barcode on the back of the NRIC card.

Figure 7.2a – ATM Customer Login

After clicking “Confirm”, a Two-Factor-Authentication (2FA) code will be sent via SMS to the customer’s mobile phone. Enter the 2FA number, and click “Confirm”.

Figure 7.2b – ATM Customer Two-Factor-Authentication

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